Update Customer Contact Information:
To update the Contact Information the district has on file, you can visit this link - Customer Account Information.
_______________________________________________________________
You now have many options for paying your bill.
Option 1 - In person at our office - 9860 Monserat Ridge Rd, Millfield - Monday through Friday 8:00 AM - 4:00 PM.
Option 2 - ACH - Please contact the office for the necessary forms. This service is free.
Option 3 - Online or over the phone - See the instructions below. There are fees associated with this service.
Online Bill Pay:
By managing your account online, you can view previous bills, review your water usage history, sign up for paperless billing, and pay your bill using a credit card.
You will need the following to register your account:
Full name as it appears on your statement
Account number located on your statement
A valid email address
Follow this link to Log In or register! https://utilitybillingsystem.mobi/#/login
Click Register Account to begin. Once you have completed the registration, you can log in. Your Username is the email address you provided during registration.
Over the Phone Bill Pay:
If you wish to pay over the phone, please call 1-888-585-0381. You'll be prompted to enter your account number, and you can then follow the prompts.
If you do not have your statement, you may request your account number by calling the office at 740-767-2558.
NOTE - Fees associated with paying your bill online or over the phone with a credit card: The Burr Oak Regional Water District has partnered with Nexbillpay to offer an additional payment option for customers interested in using their check, debit, or credit card. Nexbillpay is a trusted third-party automated payment service that enables online payments. Nexbillpay charges a service fee for each transaction. Nexbillpay is a separate entity that provides an online payment service for Burr Oak Regional Water District customers; Burr Oak Regional Water District does not retain any portion of the Nexbillpay service fee.